Refund policy

30-Day Return Policy

At Liore Bags, we want you to shop with confidence. If you are not completely satisfied with your purchase, we offer a 30-day return policy. You have 30 days after receiving your item to request a return.

1. Eligibility for Returns: To be eligible for a return, your item must be:

  • Unused and in its original condition.

  • In the original packaging with all tags and accessories included.

  • Accompanied by the receipt or proof of purchase.

2. How to Initiate a Return: To start a return, please contact us at support@liorebags.com. Once your return is accepted, we will provide you with a Return Merchandise Authorization (RMA) and instructions on how to send your package to our return address:

3402 S Home Ave, Independence, MO 64052, United States.

Note: Items sent back to us without first requesting a return will not be accepted.

3. Return Shipping Costs:

  • Defective or Incorrect Items: If the product is damaged, defective, or you received the wrong item, Liore Bags will cover the return shipping costs. No restocking fee applies.

  • Customer Remorse: If you purchased the wrong product, it doesn't fit, or you simply no longer want the item, you (the customer) are responsible for the return shipping costs. No restocking fee applies.

4. Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment within 10 business days. Please remember it can take additional time for your bank or credit card company to post the refund.